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Please help...
I'm tyring to use the Workbook_BeforeClose event in an Excel 2007 ThisWorkbook object. When the code sets the Cancel parameter to "True", the workbook isn't supposed to close. For testing purposes, I used the following code on several computers: Private Sub Workbook_BeforeClose(Cancel As Boolean) Cancel = True End Sub On my home computer, and others at work, the code works fine (the workbook won't close). On some work computers, including my own, the workbook closes. This is very frustrating. All computers are using the same operating system; Windows XP Professional Version 2002 SP3 and the same software; Office 2007 SP2 with Microsoft Office Excel 2007 (12.0.6425.1000) SP2 MSO (12.0.6425.1000). I don't want to uninstall and reinstall Office 2007 to try and correct the issue becuase my local TSE at work doesn't want to have to do this to several computers that are having the issue. He would rather find out what is causing the issue and post a fix on the server for the users to install. I've researched for hours on end trying to find out what might be causing this but came up with nothing. I called Microsoft to see if they could help but all they want to do is charge me $260 for an incident ticket. I'm upset about that because the software was only installed on my computer in January 2009 and others, less than 2 weeks ago. I would expect a warranty to cover the cost. They said that because the issue is occuring on computers connected to a network and involves a macro, they have to charge for Professional support. Can anyone out there help? Thanks for listening, GPMichal |
#2
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Please diregard. I posted this question in Microsoft.Pubic.Excel.Programming
instead. "gpmichal" wrote: Please help... I'm tyring to use the Workbook_BeforeClose event in an Excel 2007 ThisWorkbook object. When the code sets the Cancel parameter to "True", the workbook isn't supposed to close. For testing purposes, I used the following code on several computers: Private Sub Workbook_BeforeClose(Cancel As Boolean) Cancel = True End Sub On my home computer, and others at work, the code works fine (the workbook won't close). On some work computers, including my own, the workbook closes. This is very frustrating. All computers are using the same operating system; Windows XP Professional Version 2002 SP3 and the same software; Office 2007 SP2 with Microsoft Office Excel 2007 (12.0.6425.1000) SP2 MSO (12.0.6425.1000). I don't want to uninstall and reinstall Office 2007 to try and correct the issue becuase my local TSE at work doesn't want to have to do this to several computers that are having the issue. He would rather find out what is causing the issue and post a fix on the server for the users to install. I've researched for hours on end trying to find out what might be causing this but came up with nothing. I called Microsoft to see if they could help but all they want to do is charge me $260 for an incident ticket. I'm upset about that because the software was only installed on my computer in January 2009 and others, less than 2 weeks ago. I would expect a warranty to cover the cost. They said that because the issue is occuring on computers connected to a network and involves a macro, they have to charge for Professional support. Can anyone out there help? Thanks for listening, GPMichal |
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