Has anyone else seen this problem? When a user attaches an Excel or
Word document to an email, the sender's printing preferences carry
over with it to include the printer output tray selection. When the
recipient opens the attachment and prints the document, the print
preferences of the sender override the recipient's default print
preferences. Most of the time this won't matter, but when both users
print to the same printer AND have different print output trays
(whether physical trays or mailboxes on a Multi-Function Printer), the
result is the printout not showing up where the recipient expects it
to. Any solutions to this issue would be most appreciated.

Yes that happens ALL the time, not only with Microsoft apps but with any
document that allows the individual file to have print setup data
included with the file. Since you are aware of this "feature" you may
wish to check the settings before you click the "print" button.

wrote:

Has anyone else seen this problem? When a user attaches an Excel or
Word document to an email, the sender's printing preferences carry
over with it to include the printer output tray selection. When the
recipient opens the attachment and prints the document, the print
preferences of the sender override the recipient's default print
preferences. Most of the time this won't matter, but when both users
print to the same printer AND have different print output trays
(whether physical trays or mailboxes on a Multi-Function Printer), the
result is the printout not showing up where the recipient expects it
to. Any solutions to this issue would be most appreciated.